Can I contact Buyers?

You can only communicate with Buyers after they have initiated contact with you - via an Offer or RFP. This is done in chat, using our built-in Messaging Center.

New messages will create a new Notification: check the bell icon in the top right. They will also appear in the bottom right pane of an Offer/RFP, and in your Messaging Center.

TIP: You may use your promotional tools (Bundle links, Screening Room links etc) to share ideas with Buyers off-platform.

Buyers would then come in to the Vuulr platform (registering if they are not already), screen your content, and make Offers. You will have then won a new Buyer, while benefitting from all the efficiencies of marketplace platforms, proven to be 20-40x faster than offline negotiations!

NB After an Offer/RFP has started, you should not attempt to contact the Buyer outside of Vuulr. Keeping communication on platform means:

• all your communication history is kept in one place, alongside your negotiation, to keep things nice and organized, and

• we can support you if something goes wrong

Any circumvention of the platform is a breach of our Platform User Agreement and could result in your account being put under review, or disabled.