How to Chat With a Seller

Login to watch step-by-step support videos

Sending an enquiry on a Listing page

Click on the Make Offer/Proposal button, and a pop-up will appear:

Click on "ask the seller a question" link, and you would be able to send an enquiry to the Seller for this Listing. To manage the enquiries sent from Listing page, go to Dashboard and you would be able to find them on the right under Messages section.

Using the chat box in an Offer/RFP, Seller's profile, Screening room or Buyer brief response

You will see a little chat window at the right of the page that looks like this. Start typing away and you will be able to send a message to the other party!

If either party is not on the platform at the time of a new chat message is created, an email notification will be sent.

To view all your chats, go to your “Messaging Centre” found in the left navigation panel.