FAQs: About Registration and Your Account

How Do I Register?

There are two easy steps to register on Vuulr.

Step 1: Head over to vuulr.com and click on the ‘Sign up for free’ button. After completing the form, you will be sent a verification email; please click on the link to verify your email address (*check your Spam/Junk if you don't see it within a minute or 2). 

Step 2: After verifying your email, you’ll land on a registration form where you can create a password. We’ll also request more simple business information such as the name and URL of your company. This is to ensure that our B2B marketplace is made up of a trusted global community of industry professionals. 

If we require more information about your business, someone from the Vuulr team will reach out to you. Once your registration is approved, you’ll be notified via email and sms. 

Tip: Registration approval is 3X faster when you sign up with a corporate email address!

What happens if I don’t have a corporate email address? 

You may still register with a non-corporate email address. 

During Step 2 of the registration process, you’ll be asked to provide a link to your LinkedIn or IMDBPro profile. If you don’t have either, you may also provide a link to your company website or streaming channel that you intend to buy content for. 

If you still don’t have any of the above, kindly contact our team at support@vuulr.com with a photo of your business card and some background as to why you would like to be a buyer or seller.

How do I get help on Vuulr?

If you need help at any point of time, you can use the red Support button located at the bottom right corner of any page. You can also visit our Support Centre, where you’ll find how-to articles and tutorials to help you. 

For support through the negotiation process, reach out to our Marketplace Success Consultants at support@vuulr.com. 

What language is the site in? 

The site is currently in English. However, there is an option to translate listing synopses into the language of your choice. You will find the translation option at the bottom right of each synopsis.

Do I need to sign a contract with Vuulr?

No. Agreeing on our Terms & Conditions upon registration is sufficient.

Can I have multiple accounts open in Vuulr? 

Yes, if you represent different companies. To do so, you will need to provide a different email address and register under a different organization. You may also be asked to provide justification for the need of a second account. This is so that all our users on the marketplace are well understood, to ensure a trusted community for both buyers and sellers. 

How do I delete my account?

Please write in to support@vuulr.com.

I’ve moved to a different company and I want to update my organization in Vuulr. What should I do?

Please write in to support@vuulr.com. 

I have a lot of industry contacts who might be interested in Vuulr; are there rewards for referrals?

Yes. The Vuulr Partner Programme is a simple proposition where you get a share of our commission for every seller or buyer that you refer onto the Vuulr platform. To find out more, or to sign up for the Partner Programme, you can click here!